Terms of Service

1. Overview

Plug One is a technology platform that helps users connect with licensed electricians, view transparent pricing ranges, submit project details, and coordinate electrical work. Plug One does not perform electrical work and is not an electrical contractor.

2. Acceptance of Terms

By accessing or using plugone.ai, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the platform.

3. Platform Role & Disclaimer

Plug One acts solely as a platform and facilitator. All electrical services are performed by independent, licensed electricians or electrical contractors.

4. User Responsibilities

You agree to provide accurate and complete information when submitting a project, including location, scope, access conditions, and any required documentation.

• You are responsible for verifying project details
• You must comply with building rules, access requirements, and local regulations
• You agree not to misuse or interfere with the platform

5. Pricing & Estimates

Pricing shown on Plug One represents estimates or ranges based on provided information. Final pricing may change if project scope, access, or conditions differ from what was submitted.

Any material changes to scope or pricing must be reviewed and approved before work proceeds.

6. Payments

Payments may be processed through third-party payment providers. Plug One does not store full payment card details.

Payment terms, timing, and refunds are subject to the policies presented at checkout and the terms agreed upon with the service provider.

7. Cancellations & Rescheduling

Cancellation and rescheduling policies vary based on project type and provider availability. Fees may apply for late cancellations or missed appointments.

8. Intellectual Property

All content, software, workflows, pricing logic, and platform features are owned by Plug One or its licensors and may not be copied, modified, or reused without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Plug One shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform or services provided by third parties.

10. Indemnification

You agree to indemnify and hold harmless Plug One from any claims, damages, or disputes arising from your use of the platform, violation of these Terms, or interactions with service providers.

11. Termination

Plug One may suspend or terminate access to the platform at any time for violation of these Terms or misuse of the service.

12. Changes to These Terms

Plug One may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

13. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

14. Contact

If you have questions about these Terms, contact us at:

Email: legal@plugone.ai